Insurance Authority joins financial regulators to launch the Charter on Protecting Consumers from Fraud 2.0

The Insurance Authority, together with the Hong Kong Monetary Authority, the Mandatory Provident Fund Schemes Authority and the Securities and Futures Commission, announced the launch of the Charter on Protecting Consumers from Fraud 2.0. Participating institutions undertake not to send instant electronic messages containing hyperlinks to customers to request personal information, to include anti-fraud messages in communications, and to strengthen frontline staff training. 230 institutions have expressed support, of which 73 are authorised insurers or licensed insurance broker companies.