Hong Kong Monetary Authority Deputy Chief Executive Arthur Yuen said the authority has begun consulting retail banks on a proposed framework for losses from customer-authorised payments, providing guidance on clarifying and sharing responsibility. The framework will weigh banks' monitoring systems and control measures, customers' own responsibilities, and case-specific background factors such as whether the customer is elderly, while stressing that neither banks nor customers should bear full responsibility across the board.
Why read this: The article uses two extreme examples to illustrate the boundary of responsibility between banks and customers, and sets out the factors the proposed framework will weigh, making it easy for readers to compare against their own situations.
The Financial Secretary elaborated in a web article on the Policy Address measures to accelerate development of the Northern Metropolis. The Chief Executive will personally chair the "Northern Metropolis Development Committee", under which three working groups will be set up. The "Development and Operational Model Design Group", led by the Financial Secretary, will hold its first meeting this month. Land tenders are proposed to change from a "highest bidder wins" approach to an industry-bound "two-envelope system", with financing plans including equity participation in land. The government also plans to enact dedicated legislation for the Northern Metropolis and draw up a "preferential policy package" to attract investment.
Why read this: The Financial Secretary explained in detail the division of work among the three working groups for the Northern Metropolis, as well as the specific arrangements for new tendering and financing measures such as the two-envelope system and equity participation in land.
Sept 2Tue
Tue
Translation is not available yet. Showing the Traditional Chinese version.
The Insurance Authority urges the public to watch out for fake emails sent from info@prudential-hk[.]site, which lure recipients to browse fraudulent websites in an attempt to obtain personal or payment details. The relevant websites impersonate Prudential Insurance Company Limited, which has confirmed it has no connection with them, and the case has been referred to the Hong Kong Police Force for investigation. Those who have provided information or made transactions can call the Prudential customer service hotline on (852) 2281-1333 and report the case to the police.
Why read this: Lists the fake email addresses, fraudulent website URLs and Prudential hotline, allowing people to check one by one whether they have come into contact with them.
The Insurance Authority urged the public to stay vigilant and watch out for four fraudulent links impersonating the official website and social media pages of HSBC Life (International) Limited, which HSBC has confirmed are unrelated to it. Anyone who has provided personal information through the relevant links should call (852) 2583 8000 to contact HSBC and report the case to the police.
Why read this: The announcement lists four scam links and names the insurance company being impersonated; readers who have provided personal information can follow up via the telephone number and channels in the article.
The Insurance Authority urged the public to watch out for two fraudulent websites impersonating the official website of AIA Insurance (International) Limited, which intend to deceive customers into logging in and providing personal information. The URLs are hxxps://houtai18235[.]top and hxxp://216.118.225[.]93:8082. AIA has confirmed they are unrelated to it, and the case has been referred to the Hong Kong Police Force for investigation. Those who have provided personal information or carried out transactions should call AIA's customer service hotline on (852) 2232-8888 and report the case to the police.
Why read this: Lists the two scam URLs, AIA's clarification, and the hotline for those who have provided personal information, allowing readers to check and follow up one by one.
On 11 March 2025, the Insurance Authority urged the public to stay alert to fraudulent webpages impersonating the official website and social media pages of Bupa (Asia) Limited, a Hong Kong authorised insurer, which Bupa has confirmed are unrelated to it. The press release lists seven relevant URLs and urges anyone who has provided personal information or made transactions to contact Bupa (by telephone (852) 2517 5175 or email [email protected]) and report the case to the police.
Why read this: The press release lists the URLs of seven fraudulent websites and social pages impersonating Bupa one by one, and sets out the contact and reporting channels for the public to check item by item.
Oct 13Sun
Sun
Translation is not available yet. Showing the Traditional Chinese version.
The Insurance Authority announced on 26 July 2024 that it had appointed joint and several managers to take over the affairs and property of Thai Ho Life in full, while the Securities and Futures Commission and the Insurance Authority simultaneously joined forces to tackle suspected breaches in its investment portfolio. The Insurance Authority sought assistance from the Securities and Futures Commission in May 2020, and following an inspection the Securities and Futures Commission found that assets held by Thai Ho Life had been transferred into financial instruments connected with its mainland associated companies. In June 2021, the two took joint action against a licensed fund management company, the first such action since the signing of the Memorandum of Understanding in September 2020.
Why read this: The announcement sets out the timeline from seeking assistance in 2020 to joint action in 2021, allowing verification of when the two regulators began collaborating and when the Memorandum of Understanding was signed.
The Insurance Authority urged the public to beware of several Facebook accounts named "Congratulation Winner" and three fraudulent websites, which impersonate the official website of authorised insurance intermediary The Hongkong and Shanghai Banking Corporation Limited in an attempt to obtain sensitive personal information. HSBC has confirmed that it has no connection with the accounts and websites, and the case has been referred to the Hong Kong Police Force for investigation. Those who have provided information through the links should call (852) 2233-3000 to contact HSBC and report the case to the police.
Why read this: The announcement lists the names of suspicious Facebook accounts and three fraudulent URLs, and explains which telephone number members of the public who have provided personal details should contact and report to the police.
The Insurance Authority urged the public to beware of fake websites and email domains claiming to be associated with it, saying it had recently received public enquiries about suspicious emails from senders claiming to be Insurance Authority staff using the address support@ia-org[.]com. The Insurance Authority's official email domain is @ia.org.hk and its official website is www.ia.org.hk, which are unrelated to the fraudulent address and website www[.]ia-org[.]com. Anyone who has provided personal information to the relevant website or email, or suspects they have been deceived, should immediately report the case to the Hong Kong Police.
Why read this: The announcement lists official domains alongside specific suspicious emails and URLs, allowing readers to check whether emails they have received are fraudulent.
May 20Mon
Mon
Translation is not available yet. Showing the Traditional Chinese version.
The Insurance Authority, together with the Hong Kong Monetary Authority, the Mandatory Provident Fund Schemes Authority and the Securities and Futures Commission, announced the launch of the Charter on Protecting Consumers from Fraud 2.0. Participating institutions undertake not to send instant electronic messages containing hyperlinks to customers to request personal information, to include anti-fraud messages in communications, and to strengthen frontline staff training. 230 institutions have expressed support, of which 73 are authorised insurers or licensed insurance broker companies.
Why read this: The Charter sets out specific commitments by participating institutions, and announces that 230 institutions have already pledged support, of which 73 are in the insurance sector, allowing readers to gauge the scale of insurance-sector participation.
The Insurance Authority has launched a six-week public consultation on the draft Insurance (Valuation and Capital) Rules (Cap. 41R) and the draft Insurance (Submission of Returns, Reports and Information) Rules (Cap. 41S), to facilitate the implementation of the risk-based capital regime. Views must be emailed to [email protected] or posted to the Insurance Authority's office on or before 16 January 2024. The Insurance (Amendment) Bill 2023 was passed by the Legislative Council in July this year.
Why read this: The consultation paper sets out the specific scope of two sets of draft rules and the deadline for submitting views, allowing readers to judge whether they need to respond before the cut-off.
Aug 16Wed
Wed
Translation is not available yet. Showing the Traditional Chinese version.